Top Three Issues that Prompt Service Calls

I have a Printer/Copier Jam! How can I fix it? Luckily, the new devices that out in the field are advanced enough to show you the jam area on the user interface screen. This will help you locate the exact area of the jam and often list instructions to follow in order to clear the…

Five Points to Help you Decide. Do I need a new Copier/MFP?

Have you realized that your office copy/multifunction machine is one of the most important parts of office operations? This becomes reality when the copier stops functioning, and at the most critical times at that – with deadlines approaching, high volume projects due, daily office tasks, etc. More so these days, since the traditional copy machine…

Toner Phoners are on the rise again. Beware!

Did you know that office supply fraud costs victims an estimated $200 million a year according to the Federal Trade Commission? I was recently reminded that Toner Phoners are alive and well when I got a call from one of our customers asking me why they were invoiced $845.00 for a Xerox WC 4250 toner!…